Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bearsden | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Bearsden collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Bearsden is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Bearsden and across the UK. We act as the Data Controller for all personal data collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary to assess suitability for weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and pages visited when you use our website.

3. How We Use Your Data

We use your personal and health data to deliver safe, clinically appropriate pharmacy services. Our lawful bases for processing include consent, the performance of a contract, compliance with a legal obligation, and the provision of healthcare services under UK GDPR Article 9(2)(h).

Specifically, we use your data to:

• Assess your suitability for weight loss treatment and issue prescriptions where appropriate.
• Dispense and arrange delivery of your medication, typically within 1 working day of pharmacist approval.
• Maintain accurate medical and dispensing records as required by GPhC standards.
• Communicate with you about your treatment, orders, and any clinical queries.
• Comply with our legal and regulatory obligations as a registered pharmacy.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including secure login and form submission.
• Analytics cookies: Help us understand website traffic and improve our services. These do not identify you personally.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only where necessary and lawful, including with:

• Prescribing clinicians: Independent prescribers involved in reviewing your consultation and issuing prescriptions.
• Delivery partners: Courier services used to dispatch your medication securely and discreetly.
• Payment processors: Secure, PCI-compliant providers who handle transaction data on our behalf.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information.
• IT and system providers: Who support our clinical and pharmacy management systems under strict data processing agreements.

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain pharmacy and patient records for a minimum of 8 years in accordance with NHS and GPhC guidance, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, ask for deletion in certain circumstances, restrict or object to processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Bearsden
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We may update this privacy policy from time to time. Any changes will be published on this page with a revised date.